Effective Date: November 22 2024
Introduction
At The Gluten Thief, accessible from theglutenthief.ca, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our site, you agree to the collection and use of information in accordance with this policy.Information We Collect
Personal Information When you visit our site, we may collect the following personal information:- Contact Information: Name, email address, billing and shipping address, phone number.
- Order Information: Products purchased, order dates, payment information.
- Account Information: Username and password if you create an account.
- Communication: Any information you provide when contacting us for support.
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages viewed, links clicked, time spent on pages.
How We Use Your Information
We use your personal information for the following purposes:- Order Processing: To process and fulfill your orders, including shipping and returns.
- Communication: To contact you regarding your orders or respond to inquiries.
- Personalization: To personalize your experience on our website.
- Marketing: To send you promotional emails and updates (you may opt-out at any time).
- Legal Compliance: To comply with applicable laws and regulations.
Consent
By providing us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, you consent to our collecting and using your information for that specific purpose. Withdrawal of Consent If you change your mind after opting in, you may withdraw your consent at any time by contacting us at: Ashley Hickey The Gluten Thief 1A 1 Princess Street Amherst, NS, Canada Email: hello@theglutenthief.ca Phone: 902-814-0466Disclosure of Information
We may disclose your personal information if required by law or if you violate our Terms of Service.Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. Payment Processing We use third-party payment processors (e.g., PayPal, Stripe) to handle transactions securely. These third-party services have their own privacy policies addressing how they use your information. Links to Other Websites Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy statements.Security
We take reasonable precautions and follow industry best practices to protect your personal information. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience:- Essential Cookies: Necessary for the operation of the site.
- Analytics Cookies: To analyze site usage and improve performance.
- Marketing Cookies: To deliver personalized advertisements.